Effective Date: September 4th 2023

Introduction

Welcome to Leading Edge Helicopters - San Antonio! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book a helicopter tour appointment with us and opt to receive appointment confirmations via email and text messages. Your privacy and security are of utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal data.

By booking a helicopter tour appointment with us and choosing to receive appointment confirmations via email and text messages, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information when you book a helicopter tour appointment with us:

Full Name

Contact Information (Email Address and Phone Number)

Booking Details (Date and Time of Appointment, Tour Package, Payment Information)

Preferred Language

Special Requests or Preferences (if provided)

Communication Preferences

When you choose to receive appointment confirmations via email and text messages, we will also collect your email address and phone number for this purpose.

How We Use Your Information

We use the personal information we collect for the following purposes:

3. Appointment Confirmation

We use your email address and phone number to send you appointment confirmations, which may include details about your helicopter tour, meeting point instructions, and contact information in case of any changes or emergencies.

4. Customer Service

We may use your personal information to provide customer support, respond to inquiries, and address any concerns related to your helicopter tour appointment.

5. Marketing and Promotions

With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our helicopter tours. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers

We may share your personal information with third-party service providers who assist us in delivering our helicopter tour services, such as tour operators, payment processors, and marketing partners. These service providers are contractually obligated to protect your personal information and only use it for the purposes we specify.

Legal Compliance

We may disclose your personal information when required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, or that of others.

Security

We take the security of your personal information seriously. We implement reasonable safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

You have the following rights and choices regarding your personal information:

- Access and Correction

You may request access to and correction of your personal information held by us. If you believe that any information we hold is inaccurate or incomplete, please contact us to make the necessary changes.

- Opt-Out

You can opt out of receiving marketing communications from us at any time by following the instructions provided in our emails.

- Data Deletion

You may request the deletion of your personal information from our records, subject to legal and contractual obligations.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

(210) 972-4992

pablo@leadingedgehelicopters.com

8337 Mission Rd, San Antonio TX 78214

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.

By booking a helicopter tour appointment with us and opting to receive appointment confirmations via email and text messages, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Last updated: September 4th 2023